Student Email Accounts
All Olds College students are provided with an e-mail account. This e-mail account is an official form of communication between you and Olds College. Please check it on a regular basis. Your instructors, Business Services, the Registrar, the Library, the Olds College Student Association will all be using e-mail to communicate with you. You may also use your student e-mail account to communicate with others but you must do so responsibly.
Please read Olds College Policy A 21 Acceptable Use Policy—Telephone, Computing and Network Resources, Appendix C Student Email Guidelines.
Accessing Student Email
All students must use the web based email client to access their Olds College email. Click on this icon to open the email client.
You can also access your student email account through any web browser, either on-campus or off-campus. Go to: https://webmail.oldscollege.ca
Your user name for your student email account is your 9 digit Olds College Student ID number, the same one you use to log on to an Olds College Campus Computer. Your password is the same as your computer access password. Make sure that you change your password frequently.
PLEASE NOTE: If you are logging on for the first time please use your birthday for the password in the following format: MMDDYY
Logoff when you have finished using the email client.
Changing your Password
- login to your webmail account
- select the "options" button (upper right hand corner of screen)
- select "Change Password" from left side menu
- enter old password
- enter new password (at least 6 characters)
- re-enter new password
- select "Save" top left of screen
Student Email Format
Your student email format is:
firstname.lastname@oldscollege.ca
If your name is Joseph Smith, your student email address is:
joseph.smith@oldscollege.ca
Webmail timeout issue
By default the webmail client is setup to timeout (disconnect from the mail server) after about 5 minutes as a security feature. Here are a couple of ways to deal with it.
1) Login to webmail with the little button "This is a private computer" selected. This then tells the server to not time out at all. BUT it also disables the above mentioned security feature.
2) You can save messages as you work on them. You will see the little blue diskette icon in the message window that you are writing in ... click that icon and the message will be saved in your drafts folder. You can then also come back to that email at a later date to finish it, re-write it, etc.
3) Highlight the entire message and copy it to the clipboard before you send it. If it happens to dump you ... you can log in again, open a new message and paste the copied text into that new message. To select everything - Ctrl-A, then copy is Ctrl-C ... back to where you need to be - paste is Ctrl-V. That is a simply little trick that I learned when working on public computers, internet café's, etc. with webmail that can time out. Write everything ... and just before you send, you select all and copy. As you hit the send button the browser tries to make a connection to our Exchange server - but it has long since timed out ... so it ask "who are you" again ... when you get back, you open a new mail, and paste the whole thing, click send and you are off in a minute or two.
Set the Deleted Items folder to be emptied when you exit Outlook
- Click on "Options" (top right hand corner)
- At the bottom select (checkmark) The "Empty the Deleted Items folder on logoff"
- Click on "Save" (top, near the left hand side)
This will at least keep your Deleted Items folder lean & clean. As an aside thought, once in a while I need to delete a message but if I wait a day or two I may then forget to delete it. So, I delete it and then when I exit from Outlook I say not to the empty the Deleted Items folder.
Another tip that I use is with the "Sent Items" folder. Once every few months or so (depending on how many messages I send out) I go and delete messages that are older than 1 month. These two tips should help you pare down your Outlook mailbox size.
Problems?
If you are having any problems accessing your student email account, visit Information Technology, Room 104, Duncan Marshall Place. Passwords can be changed either by IT or Library staff. Remember to bring your student ID card when you come by to change your password.
Open Monday to Friday 8:15am to 4:30pm
Email itsupport@oldscollege.ca
Phone: (403) 507-7777 |
