Webmail - General Information

All Olds College instructors, staff, and students have email accounts which can e access through the webmail client at:
https://webmail.oldscollege.ca/
Please read Olds College Policy Email Guidelines PDF

Accessing Webmail Client

Your user name and password are the same ones you use to logon to an Olds College Campus Computer. Make sure that you change your password frequently.

Changing your Password

• login to your webmail account
• select the "options" button (upper right hand corner of screen)
• select "Change Password" from left side menu
• enter old password
• enter new password (at least 6 characters)
• re-enter new password
• select "Save" top left of screen

Staff Email Format

Staff email format is:
first initial lastname@oldscollege.ca
If your name is Joseph Smith, your staff email is:
jsmith@oldscollege.ca

Student Email Format

Student email format is:
firstname.lastname@oldscollege.ca
If your name is Joseph Smith, your student email address is:
joseph.smith@oldscollege.ca

Webmail timeout issue

By default the webmail client is setup to timeout (disconnect from the mail server) after about 5 minutes as a security feature. Here are a couple of ways to deal with it.

1) Login to webmail with the little button "This is a private computer" selected. This then tells the server to not time out at all. BUT it also disables the above mentioned security feature.

2) You can save messages as you work on them. You will see the little blue diskette icon in the message window that you are writing in ... click that icon and the message will be saved in your drafts folder. You can then also come back to that email at a later date to finish it, re-write it, etc.

3) Highlight the entire message and copy it to the clipboard before you send it. If it happens to dump you ... you can log in again, open a new message and paste the copied text into that new message. To select everything - Ctrl-A, then copy is Ctrl-C ... back to where you need to be - paste is Ctrl-V. That is a simply little trick that I learned when working on public computers, internet café's, etc. with webmail that can time out. Write everything ... and just before you send, you select all and copy. As you hit the send button the browser tries to make a connection to our Exchange server - but it has long since timed out ... so it ask "who are you" again ... when you get back, you open a new mail, and paste the whole thing, click send and you are off in a minute or two.

Problems?

If you are having any problems accessing your email account, visit Information Technology, Room 104, Duncan Marshall Place. Passwords can be changed either by IT or Library staff. STUDENTS, remember to bring your student ID card when you come by to change your password.

Open Monday to Friday 8:15am to 4:30pm
Email itsupport@oldscollege.ca
Phone: (403) 507-7777