Welcome to Olds College Learning Commons and Library! Find out more about the department and stop by the front desk in the Learning Resource Centre to say "Hello"!
Some of the items we can help you with are:
Gmail is the official email of Olds College and every staff member and student has an Olds College email account. Gmail is available from wherever you are and from any device.
Staff/faculty email addresses are in this format: first initial + last name + @oldscollege.ca (email@example.com)
Student email addresses are in this format: first name + . + last name + @oldscollege.ca (firstname.lastname@example.org)
Student initial password is set as PWmmddyy where mmddyy is your birthdate (i.e. if you were born on February 14, 1988 then your password would be PW021488).
How to Access Gmail
Note: To log in to your Gmail account for the first time, you need to have changed your password. To do this, follow the instructions below - "Change Network/Email Password - if you know current Password (mypassword.oldscollege.ca)" or "Setting Up Olds College Network/Email Profile (mypassword.oldscollege.ca)"
Click on Change My Password
Enter in current active Olds College username:
Enter in current password for account
Choose either Generate Password or Enter a new password (minimum 8 characters). The strength of the password is displayed below. Choose either Generate Password or Enter a new password (minimum 8 characters).
Press Submit button to change your password.
If the passwords do not match, the following popup window will appear:
If the passwords are less than 8 characters, the following popup window will appear:
If your password has been successfully changed, the following popup window will appear:
Access Olds College Computer/E-Mail Password Management System and Edit my Profile.
Note: You will be asked to create your password reset profile upon logging into an Olds College computer or off campus by using the Edit my Profile within the myPassword website.
Click on Edit my Profile and the question & answer page below will show. Note: You will be asked for your current active Olds College user name and password. Click the Logon button.
Select and answer all 3 questions on the page then click the Submit button. If all answers meet the minimum requirements, the following message box will appear.
Click the OK button.
Now that your Profile has been set up with your Security Questions & Answers you will now be redirected to the main page.
There are benefits for setting your email up through Exchange:
You do not have to type your signature in each email you create. You can have it added automatically.
Signatures in Gmail
Olds College Staff Email Signature
Your email signature is a key element in reinforcing the Olds College brand. It should follow your email messages to identify your role at Olds College. It helps in an email discussion to identify your connection to the subject matter being discussed in any email thread. Your emails should not contain any other tag lines, quotes, or wording, other than the email message followed by your signature and any attachments
For more information see the Olds College Email Signature Guidelines.
Google Apps Sync for Microsoft Outlook is a plug-in developed by Google that lets you use Outlook to manage your Google Apps. Put simply, this means you can manage your Olds College Gmail, Calendar, Contacts, notes, and tasks using Microsoft Outlook. The Sync tool will run unobtrusively in the background and take care of all the "behind-the-scenes" technical stuff that has to happen to make that possible.
The Google Apps Sync tool is not for everyone, and is not designed to be an indefinite solution. It's geared toward people who have made the switch from a system like Exchange to Google (that's us!), and want to have some familiar Outlook features available as they get used to the Gmail web interface at their own pace. Even so, there are no actual time restrictions built in so you are able to use it as long as you like, but if you choose to do so, please be aware of the limitations (some of which are listed below.)
As stated above, please try to avoid using this as an indefinite solution. Gmail was designed for the web. If you have problems with Gmail or don't feel confident using it, call the Helpdesk so we can arrange a meeting to get you more comfortable. We realize, though, that for some people their day to day productivity just depends on Outlook, and rather than configuring Outlook, using the Google Sync tool makes it easy.
Under your Start Menu - All Programs - Google App Sync, select “Set up a Google Apps Sync user”
Note: If the above doesn't show; then you need to install Google Apps Sync manually - Open My Computer, navigate to V:, then to Apps, then to Google Outlook Sync. Then double click the Install Google Outlook Sync. Wait about a minute and then look under the Start Menu, All Programs. The folder and applications should now be installed.
Enter your Olds College email address and click Continue.
The following window will appear and your web browser will open.
Scroll to the bottom of the web page and click the Accept button
You should receive a success message:
You can now close the web browser and the following window will now appear:
Click Create profile.
Once it finishes, you'll be shown the message below. Simply press Start Microsoft Outlook to open Outlook. At this point, installation of the Sync tool is complete. In the future, you just need to open Outlook... no need to run the Sync tool again.
After clicking Start Microsoft Office, Outlook will open and ask you which account you'd like to open. Chose the one ending in "Google Apps." (If you click the Options>> button, you do have the choice of making this the default.)
When Outlook opens, you will see your messages and content begin to populate. Outlook is building a local cache of your mailbox, and you will see the following screen as it does so. You can safely use Outlook at this time, simply click Close on the status window to hide it.
If you're already familiar with Outlook, you may have heard of the phrase "cached mode." This refers to Outlook building a local copy of your mailbox. Because configuring Outlook using this method does not provide a real-time interface with Gmail, the only mail you'll be able to interact with from within Outlook is mail that has been "cached." The Sync tool will allow you to specify how much of your mailbox you want to store in the "cache," with the most recent content cached first. You can change this setting by right-clicking the Sync icon in your system tray, as seen below. Any mail that does not get synced because it's beyond the local size capacity has to be viewed using the Gmail web interface.
We recommend you leave the default setting 1GB (fastest) selected, however you may choose to have more of your content cached by upping this limit. Be aware that doing so may significantly degrade performance, and if you choose Unlimited and your mailbox itself grows to over 20GB in size, Outlook will most likely corrupt itself and crash.
If someone has granted you rights to their Calendar, you will automatically see it when you open Outlook. However, if someone has added you as a delegate to their entire mailbox, an additional step is required to make their mailbox viewable to you. Simply click the Windows start menu, browse to and run the Add account for delegationwizard.
While the Google Apps Sync tool is a great resource we have available, it should not be seen as a replacement for Gmail. By installing and using this tool, you're merely accessing your Gmail account using Outlook. What this means is that if you're looking to get "the old way" back, you may be disappointed. A lot of what made "the old way" unique came from the Exchange service, not Outlook itself. For example, the following functionality came from the Exchange service, not Outlook, and using this tool will not restore the functionality of:
Sharing of mail folders
Recovery of deleted messages
Sending messages in Rich Text format (HTML is the default)
Importance flags and reminders
Choosing to not send updates to meetings when they are changed (updates will automatically send)
Managing the sharing or delegation of calendars or contacts
The above list is not exhaustive; it's just a sampling of the more common functions that won't come over. In addition, you will not be able to administer your account from within Outlook. Doing things like setting a delegate or sharing a calendar must be done from within the web interface.
Please visit Google's informational website about the tool to learn more about it.
Lastly, this tool is developed strictly for use with Microsoft Office on a Windows machine. Google does not offer a similar solution for other systems or configurations, however you can use other third-party email clients with your Gmail account by using Google's POP/IMAP configuration settings. Further, keep in mind that this method will only sync your email.
Open Internet Explorer (it will not work with any other browser) and go to this address:
A page with a printer list will appear. Browse the list until you find the printer you need.
Click on the printer you wish to install and another page will appear. On that page you have to click on connect, as shown below. Click yes to the pop-up that will follow. Wait until the progress bar is done. The printer will be installed and ready to use.
Once installed, the printer will not be automatically the default printer. If you need it to be the default printer, click on the link that will appear once the installation is completed. Find your printer in the list (installed on OLPSRV3), right click it and set it as default.
Staff and Faculty share files in various folders on the S: drive on the network. Each folder has special permissions setup to grant access to the files in the folder. These folder accesses are setup by IT and are monitored by the Auditor General on a regular basis. As such, there is a procedure that is to be followed when requesting access to a folder on the S drive:
NOTE: The user will have to log off and back on for the change to take effect.
In order to access your voicemail, you will need to log into your mailbox. Your supervisor should give you your initial voicemail password, if you do not know this please send an email to email@example.com
A. Lift Receiver
B. Dial the Call Pilot extension (4699) or press your "Message" key
C. When prompted
- Enter your mailbox number (extension) followed by #
- Enter password followed by #
Please note: The first time you log into your voicemail, you will be prompted to change your password – just follow the prompts
There are 3 types of personal greetings: internal, external, and temporary. Your external greeting is used for caller’s outside of Olds College telephone system. Your internal greeting is for caller's within the Olds College telephone system.
The temporary greeting is used when you are away from the office for any extended period of time in place of your other greetings. You can enter an expiry date and time for the greeting to expire. When the greeting expires, your regular greeting will be played.
To change your voicemail message you need to Log On to your Voicemail and follow the instructions listed below for the greeting you wish to change:
To record External Greeting
To record Internal Greeting
To record Temporary Greeting
To listen to any voicemail messages that have been left for you press the following:
Forwarding Your Phone
To forward your phone you need to do the following while the phone is not in use.
If successful you will see "CFWD" on your phone display.
Cancelling Call Forwarding
Press the FWD button
If successful you will see the message "Call forward cancelled".
rDirectory is an online phone book and account information update tool.
You can access rDirectory on any computer by going to the website: https:rdirectory.oldscollege.ca
To log in to rDirectory, you use the same username and password you log on to the computer with (e.g. John Doe's user name is jdoe).
Further information on how to edit your information in rDirectory can be found in the following document: rDirectory Staff Documentation