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learning commons

Passwords

My Olds College

Students: Please reset your My Olds College password using the Forgot Pin button on the main My Olds College sign-on page.

You will be asked to answer a security question that was created when your account was first accessed.

 

Network/Email

Please visit the Olds College Password Reset website. (More information on how to use mypassword.oldscollege.ca can be found further down).

You will only be able to use the Reset Password option (if you don't know your current password) if you have previously created your profile.

Your email password and computer login password are the same - if you change one, you change both.

 

Moodle

Students/Instructors: Please reset your password by going to the following link: Forgot Password

You will need either your Moodle username or Olds College e-mail address.

 

Library Password

To change your Library PIN online:

  1. Go to the following link: My Account
  2. Enter your 13 digit barcode from your student ID card or your library card.
  3. Select "What is my PIN?" and follow instructions

Click here for information on your Ezproxy password (to access databases and eJournals when you are Off Campus)

General Password Information
  1. Your passwords are for your eyes only. Don't share your password information with anyone, including IT, staff and/or faculty.
  2. You may think that your Olds College work does not need protected. Remember that a lot of the systems here include personal information. This information can be used by third parties who don't necessarily have your best interests at heart. Also, we have seen some people take advantage of others on campus by using someone else's account to send nasty emails, remove files and just generally cause havoc for the other person. It has happened in the past. Please protect yourself - often this isn't just "harmless" mischief.
  3. If you think (or know) that someone may have access to your account(s) - change your password(s) immediately.
Setting Up Olds College Network/Email Profile (mypassword.oldscollege.ca)

Access Olds College Computer/E-Mail Password Management System and Edit my Profile.

My Password

 

First Time Use - Creating Question & Answer Profile

Note: You will be asked to create your password reset profile upon logging into an Olds College computer or off campus by using the Edit my Profile within the myPassword website.

 

Edit Profile

Click on Edit my Profile and the question & answer page below will show. Note: You will be asked for your current active Olds College user name and password. Click the Logon button.

Profile Questions

Select and answer all 3 questions on the page then click the Submit button. If all answers meet the minimum requirements, the following message box will appear.

Successfully

Click the OK button.

 

Now that your Profile has been set up with your Security Questions & Answers you will now be redirected to the main page.

 

Change Network/Email Password - if you know current Password (mypassword.oldscollege.ca)

Go to: https://mypassword.oldscollege.ca/

Click on Change My Password

Change Password

Enter in current active Olds College username:

  • Staff: firstInitialLastName: jdoe
  • Student: Student ID including all 0’s: 00001234.

Enter in current password for account

Login

Choose either Generate Password or Enter a new password (minimum 8 characters). The strength of the password is displayed below. Choose either Generate Password or Enter a new password (minimum 8 characters).

ChangePasswordInfo

Press Submit button to change your password.

If the passwords do not match, the following popup window will appear:

No Match

If the passwords are less than 8 characters, the following popup window will appear:

Password wrong length

If your password has been successfully changed, the following popup window will appear: 

Password Changed

 

Reset Password - Don't know current password (mypassword.oldscollege.ca)

Go to: https://mypassword.oldscollege.ca/

Click on Reset Password

Reset Password

Enter in current active Olds College username:

  • Staff: firstInitialLastName: jdoe
  • Student: Student ID including all 0’s: 00001234.

Answer all verification questions or click the Use Email Verification button (if secondary e-mail address is provided for your account).

Security Question

Choose either Generate Password or Enter a new password (minimum 8 characters). The strength of the password is displayed below.

Change Password

If the passwords do not match, the following popup window will appear:

Password Not Matching

If the passwords are less than 8 characters, the following popup window will appear:

Password Wrong Length

Press Submit button to reset your password. If your password has been successfully reset, the following popup window will appear:

Password Changed

Unlock My Account (mypassword.oldscollege.ca)

If you enter an invalid password for your email or network account 3 times, you account will become locked. To unlock your account do the following:

Go to: https://mypassword.oldscollege.ca/

Unlock Account

 

Click Unlock my Account

Enter in current active Olds College username:

  • Staff: firstInitialLastName: jdoe
  • Student: Student ID including all 0’s: 00001234.

Enter current password for account.

Current Password

Answer all verification questions.

Security Questions

Click the Unlock your account button, your account will be unlocked if it is locked

Unlock Button

If you account is not locked, the following popup window will appear:

Not Locked

If your account is locked, the following popup window will appear:

Unlocked Account

If you continue to experience issues with accessing your computer account, please contact the Learning Commons: itsupport@oldscollege.ca or 403-507-7777 or visit us in the Learning Commons in person.

 

Still Having Trouble Accessing Your Account?

Please contact or visit the Learning Commons Helpdesk if you still require help changing your password.

Technology Services/Learning Commons

Phone: (403) 507-7777
Email: ITSupport@oldscollege.ca or library@oldscollege.ca
Location: Located in the Learning Resources Centre