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Passwords

How to Access Your Accounts

My Olds College

Students: Please reset your My Olds College password using the Forgot Pin button on the main My Olds College sign-on page.

You will be asked to answer your security questions that were created when your account was first accessed.

If you enter your password incorrect 4 times your web access will be disabled. If this occurs please contact the Service desk or fill out the Account Issues form.

Access My Olds College through our Portal

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Need Assistance?

Service Desk
403.507.7777
ITsupport@oldscollege.ca

Account Issues or Password Troubles

Support Form

Network/Email

Through the password management system you can unlock and change or reset your password  for your email, Moodle and computer logins through mypassword.oldscollege.ca.

Reset your password

You will only be able to use the Reset Password (if you don't know your current password) or Unlock Account options if you have previously created your profile. Change password is used to change your known password, and Edit profile is used to change your security questions. 

Your email password, Moodle and computer login password are the same - if you change one, you change all.

Access your Network/Email

Moodle

Full-time Students/Instructors: your password is the same as your Olds College email/network password.

If you forget this please follow the instructions for the Olds College Network/Email password reset.

Access Moodle

Library Password

To change your Library PIN online:

  • Enter your 13 digit barcode from your student ID card or your library card.

Student ID Card

  • Select "What is my PIN?" and follow instructions

Access your library account through our Portal

Frequently Asked Questions

What should I know about general password information?

  • Your passwords are for your eyes only. Don't share your password information with anyone, including IT, staff and/or faculty.

  • You may think that your Olds College work does not need protected. Remember that a lot of the systems here include personal information. This information can be used by third parties who don't necessarily have your best interests at heart. Also, we have seen some people take advantage of others on campus by using someone else's account to send nasty emails, remove files and just generally cause havoc for the other person. It has happened in the past. Please protect yourself - often this isn't just "harmless" mischief.

  • If you think (or know) that someone may have access to your account(s) - change your password(s) immediately.

How do I set up my Olds College Network/Email profile (mypassword.oldscollege.ca)?

Access Olds College Computer/E-Mail Password Management System and Edit my Profile.

Password Management System screenshot

Please note: for first-time use & when creating a question & answer profile you will be asked to create your password reset profile upon logging into an Olds College computer or off campus by using the 'Edit my Profile' within the myPassword website.

How do I change my Network/Email password if I know current password (mypassword.oldscollege.ca)?

Go to: mypassword.oldscollege.ca

Click on Change My Password

Password Management System change password screenshot

Enter in current active Olds College username:

  • Staff: firstInitialLastName: jdoe
  • Student: Student ID including all 0’s: 00001234.

Enter in current password for account

How do I reset my password if I don't know my current password (mypassword.oldscollege.ca)?

Go to: mypassword.oldscollege.ca

Click on Reset Password

Password Management System reset password screenshot

Enter in current active Olds College username:

  • Staff: firstInitialLastName: jdoe
  • Student: Student ID including all 0’s: 00001234.

Answer all verification questions or click the Use Email Verification button (if secondary e-mail address is provided for your account).

How do I unlock my account (mypassword.oldscollege.ca)?

If you enter an invalid password for your email or network account 3 times, you account will become locked. To unlock your account do the following:

Go to: mypassword.oldscollege.ca

Unlock account

Click Unlock my Account

Enter in current active Olds College username:

  • Staff: firstInitialLastName: jdoe
  • Student: Student ID including all 0’s: 00001234.

Enter current password for account.

Current password

Answer all verification questions.

Answer Security Questions

Click the Unlock your account button, your account will be unlocked if it is locked

Unlock button

If you account is not locked, the following popup window will appear:

Not locked

If your account is locked, the following popup window will appear:

Unlock success

If you continue to experience issues with accessing your computer account, please contact Learning Commons technical support: itsupport@oldscollege.ca or 403.507.7777 or visit us in person in the Learning Commons.

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