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Moodle Help for Staff and Students

What is Moodle?

  • Moodle is an Learning Management System used at Olds College. This allows for learning and collaboration both in and outside of the classroom.

How do I access Moodle? 

Goto or click on the icon that looks like a M with a hat that can be found at the top of every Olds College website page.


What username and password do I use to access Moodle?


  • Username: 9 digit Student ID - 000012345
  • Temporary Password: PWMMDDYY of birthday (you will be prompted to change this the first time you log in)


  • Username: firstInitialLastName, John Doe: jdoe 
  • Temporary Password: provided by IT


When I login to Moodle, my course isn't listed.

  • Instructors need to enrol (invite) you to the class. Please notify your instructor if they haven't enrolled you into their course. 

Moodle Course Shells

Back Up a Moodle Course

Video Tutorial

To do a back-up, follow these instructions:

1. Go into the course you wish to backup.

2. Click on “Backup” in the Settings block, and proceed to click on the “Next” button at the bottom of the “Initial Settings” and “Schema settings” screens (do not change any of the checkboxes, they should all be checked).

3. Click on “Perform backup” when you get to the “Confirmation and review” screen.

4. When your back-up file is successfully created, click on “Continue”.

5. On the next screen, find your course in the “Course backup area”, and click on “Download”. Click on “Save file”, and “Ok”.

6. The file (which is a MBZ format) will now be in your Downloads folder on the hard drive of your computer, and will be named something like “backup-moodle2-course-a number-course name-date-time.mbz”

7. It is recommended that the file be copied to a more secure location. Locate the file in your Downloads folder; it can found by clicking on the Computer icon on your desktop. Downloads should be under the Favorites column in the top left hand column of the screen. Open your Downloads folder, right-click on the backup file, choose “Copy”, and paste it to a location on either your hard-drive, a network folder, or both (be sure to remember where you put it).
Resetting your Moodle Course

Resetting your Moodle Course

Video Tutorial

If you have not already done so, please do a backup of your Moodle courses from last semester. Once you have done the backup, you can then reset your course, which will un-enrol the students in one step. To do a reset, follow these instructions:

1. Be sure you have already created a back-up file of the course you want to reset.

2. Go into the course you wish to reset.

3. In the Settings block, click on “Reset”.

4. In the page that comes up, choose the options that are applicable to your course. The most common settings would be to click on “Student” in the Un-enrol users section, and to “Delete all grades”, “Delete all submissions”, “Delete all posts”, and “Delete all quiz attempts”. Be sure to note any other settings that may be applicable to your course, such as groups or Turn-it-in assignments. This step will not delete any items in your course, it will only delete student data.

5. Click on “Reset course” at the bottom of the page.

6. Click “Continue” on the next summary screen.

7. And your course should now be cleaned out and ready for the next time it is taught.

Discussion Forums

Manage the Discussions You Follow

Subscribe or unsubscribe from within a forum Unless a forum was created with subscription disabled or forced, you can choose whether or not to receive email notifications for that particular discussion.

Step 1: Open a forum and click Add a topic (or question), or Reply to a post.

Step 2: From the Subscription drop-down menu (located below the text entry box) choose:I don’t want email copies of posts to this forum or Send me email copies of posts to this forum

Note: If the forum was set up to force or prevent subscriptions, the Subscription option will not appear.
Unsubscribe from within an email message you have received. If you find yourself receiving email you don't want, follow the link at the bottom of any email sent from Moodle to unsubscribe from that forum.

Note: If the forum was set up to force or prevent subscriptions, the Subscription option will not appear.


Closing Eyes in Gradebook Versus Closing Eyes in Course

You will get different results, depending on where you close the eye in Moodle:

  • If you close an eye on the course page for an assignment or quiz, it will also automatically close the eye for that item in the gradebook.

  • If you go into the gradebook and open the eye for those particular items, they will be visible in just the gradebook and will stay closed in the course.

  • If you close an eye in the gradebook first, it does nothing to the item in the course, students can still see it in the course but won’t see it in the gradebook.
Assigning a Letter Grade to Students

To determine your students’ letter grades from the Moodle gradebook, please refer to the final percentage grade, and then manually assign the appropriate letter grade using the scale provided in Policy D19.

Do not use the letter grade that is provided within the Moodle gradebook, as it may not be calculated properly. The Moodle gradebook will calculate the final percentage grade accurately. Please contact anyone in the ETC department if you have any concerns with how your gradebook is set up or how it is calculating the final percentage grade. If you need to change a student's letter grade from last semester, please send us an email with the student's name, ID #, CRN #, old grade, and new grade.
Scales Option in Moodle Grade Book

Last year we noticed that in the ‘Scales’ option in the Gradebook, the Pass/Fail scale was giving incorrect marks (100% for a fail and 0% for a pass).  As such, we have renamed this scale as “DO NOT USE”, and have created a new scale that fixes this problem.  It is called “Fail/Pass 2014 Revised”. 

If you choose to use this new scale, please follow these steps:


  • After creating a new assignment that you wish to mark as pass/fail, scroll down the settings screen until you get to the “Grade” block.  In the ‘Grade’ drop-down menu, choose ‘Scale: Fail/Pass 2014 Revised’. You can also allocate this assignment to a specific grade category in this block, if you have already set up the categories in your gradebook.
  • Once you are ready to grade the assignment, when you then click on ‘View/grade all submissions’ for that assignment,  the options of ‘No grade’, ‘pass’, or ‘fail’ will be available in the ‘Grade’ column. The mark you assign will show up in the gradebook (a pass is 100%, and a fail is 0%).

Discussion Forum

  • If you need a pass/fail discussion forum instead, create a Forum on your main course page.  In the settings screen that comes up, scroll down to the “Ratings” block.  In the ‘Aggregate type’ drop-down menu, choose how you want the postings to be rated (maximum score, average, sum, etc…), and then choose ‘Scale: Fail/Pass 2014 Revised’ from the ‘Scale’ drop-down menu.
  • Once students begin posting in the forum, you will be able to rate their posts as you view them, and this mark will show up in the gradebook.

Grade Items

  • You can also choose the ‘Fail/Pass 2014 Revised’ option if you create Grade items directly in the ‘Categories and items’ tab in your gradebook. When you choose ‘Add grade item’ at the bottom of the Categories and items page, a settings page will come up.  Pick ‘Scale’ in the ‘Grade type’ drop-down menu, and then choose the ‘Fail/Pass 2014 Revised’ in the ‘Scale’ drop-down menu.
  • You can then assign the students’ marks in the Grader report in the ‘View’ tab. Turn editing on, and a drop-down option (no grade/fail/pass) will appear for you to use for each student in that activity.
Gradebook Help Videos


Export/Import Quiz Question Banks

Under Setting, Question Bank, Select the export tab.

• Under File Format Choose Moodle XML Format
Export tab in Question bank
  • Select the output type required for the exported file.
  • Use the pull-down menu to select the question category you want to export
  • Check if you want the category name to exported and/or the context to be included. This only applies to some formats and is used to restore this information on import.
  • Click on the export questions to file button.
  • It will save the file to your “downloads” area of your computer.

Go to course that you want to IMPORT these question into.
  • Under Settings, Question Bank, Select the Import tab.
  • File Format: Choose Moodle XML Format 
  • General:Choose Import Category, you can choose a category to import into.
  • Click on “Choose a file” to browse for your XML that was downloaded. The file name will look like this: questions-My Training Course - Layden-Quiz 1 Onsite-20130812-1120
Using User Override in Quizzes

There may be instances where you need to apply different setting (e.g. extra time or second attempt) for a student. User override allows you to choose one or more students to apply modified settings in a quiz.

  • To set this up, first open the particular quiz where you want to created an override (see screen shot 1).
  • Under the Settings block on the left side, choose User Overrides.
  • Next screen Click “Add User Override”.
  • Now you can either pick the student from the list of names, or search for their name (See Screen Shot 2).
  • You can set a password on it if you choose, but you don’t have to.
  • Set your open, close times and the amount of Minutes and the attempts allowed.
  • Click Save and you are done.