Length of Program:  1 YearProgram Intakes:  Fall Intake (September program start)September 2020
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Veterinary Medical Receptionist Certificate

Applications Open: October

Length of Program: One Year

Program Status: Open

Make a career out of your love for both people and animals with the Veterinary Medical Receptionists (VMR) Certificate program.

Provide client care as the “face of the practice” with this fast-paced program. Learning a variety of office administration, customer service, and veterinary medicine skills from trained Registered Veterinary Technician instructors, you will gain all the skills you need to be an asset to any veterinary team. You will also learn alongside Animal Health Technology and Veterinary Technical Assistant students in the animal hospital, providing a real industry environment scenario.

Work Integrated Learning: As part of the Veterinary Medical Receptionist program, you will complete a three-week industry practicum, working directly with industry professionals.

Delivery Methods:

  • On-Campus Delivery: This eight-month certificate program begins in September and culminates with a three week industry practicum. During their studies, VMR students are also responsible for creating promotional items, organizing and booking adoption appointments, and responding to phone inquiries for our “Adopt a Pet” program (find us on Facebook). To understand the importance of the Veterinary Medical Receptionist role we recommend you seek a job shadowing opportunity at your local veterinary clinic.

  • Online Delivery: Complete the Veterinary Medical Receptionist program from home. The online delivery method will allow students to complete distance delivery via asynchronous learning. Running from September to August, students will gain their certificate through a combination of distance learning and a three week Industry Practicum. Students completing the online delivery method can expect to spend a minimum of 15-20 hours per week per course. Please be aware that this is a Full time program with students completing the same course content as the on-campus students. Courses are set up in an online independent learning format. Courses have prescribed timelines for completion of assignments and the course material within designated semester dates. Support will be available from the online instructors and technical support is provided by IT Support.

Program Intake: Fall Intake (September program start)

Applications Open: First Wednesday (9 a.m.) of October

Length of Program: One Year

Credentials: Upon successful completion of this program, graduates will receive a certificate in Veterinary Medical Receptionist.

  • "I found that the Veterinary Medical Receptionist program offers a great opportunity to gain exposure in the veterinary field. The program was also very beneficial in strengthening my skills and knowledge of computers. Overall, I feel that the program definitely prepares you to be successful in a clinic environment."
    • Megan Fleming, Class of 2016

Admission Requirements

  • 50% or better in English Language Arts 30-1 or 30-2
  • 50% or better in Math 20-1 or Math 20-2
  • 50% or better in one of Biology 20, Chemistry 20, or Science 20
  • Meet the English Language Proficiency Requirement

Academic Upgrading and High School Applicants: Applicants currently in high school or who are completing academic upgrading must submit proof of enrollment and any available interim/midterm marks. Final marks must be submitted within one month following the completion of the course(s) and no later than one month prior to the program start date.

Alternate Admission Option: Alternate Admission status may be offered to applicants who have not or will not complete one of the academic admission requirements. To be considered under Alternate Admission Status, applicants will be asked to provide the following:

  1. (Required) Transcript(s) showing any completed high school and post-secondary courses
  2. (Required) Letter of Introduction and Intent, outlining the following:
    • Introduce yourself
    • Indicate why you wish to enrol in the program
    • Elaborate on your career goals
    • Detail your experience relevant to this program and the industry
  3. (Required) A resume of your work history, extracurricular activities, volunteer service, etc. for the last 5 years
  4. (Optional) Include copies of any tickets and/or certificates you currently hold (e.g.: first aid, safety tickets, etc.)
  5. (Optional) Letter(s) of reference from current or past employers/coaches/etc. (maximum of two letters)

*Submitting Alternate Admission material does not guarantee admission*

Directed Field Study Required: Students are required to complete a three-week (160 hour) practicum at the end of the program in order to successfully graduate.

Transfer Options: Olds College has developed agreements with other educational institutions to allow for transition to Olds College, or to another institution to continue your education. Articulations & Agreements

Out of Province Applicants: Please refer to the Provincial Equivalency Chart for course equivalencies.

International Applicants: Olds College welcomes applications from International Applicants and those who have completed their high school education outside of Canada. Please note, it is still necessary to meet all of the noted admission requirements, including English Language Proficiency.

Tuition & Fees

  • Online: Tuition: $5,795 / Fees: $1,170 / Books & Supplies: $800

  • On-Campus: Tuition: $5,795 / Fees: $1,370 / Books & Supplies: $800

Please refer to the current Fee Schedule for complete details.

* Please note that international students pay 3.5 times the domestic tuition amount. These fees are provided as estimates only for the purposes of budgeting. All students should refer to the Fee Schedule for the most accurate information and all fees are subject to change.*

Tuition, Fees & Payments

Scholarships & Student Awards

Olds College offers over 450 awards, valued at $500,000+ in scholarships, bursaries and prizes. Thanks to our industry partners, alumni, and friends of Olds College we are fortunate to offer a generous student awards program to students.

For additional information on scholarships, bursaries and prizes at Olds College, visit Scholarships & Awards

Entrance Awards Available!

Entrance awards range from $250 - $1500 for students applying for the upcoming academic year and have paid the tuition deposit by the deadline.

Awards are selected randomly from those that have applied and qualify based on the criteria.
Award will be applied as a tuition credit to the student's account after the add/drop course deadline, confirming full-time attendance.
Not all that apply will receive an entrance award.

Student Funding

For information on how to apply for government student loans, financial aid or for help with financial planning, visit our Student Funding page.

Course Details

For course descriptions and requisites, view the Academic Calendar.

Academic Calendar: Veterinary Medical Receptionist

Term 1
  • Completed the following:
    • VMR1010 - Animal Health Systems (3-0-0 hrs)
    • VMR1020 - Animal Breeds, Handling and Behavior (3-1-0 hrs)
    • AHT1050 - Introduction to the Veterinary Profession (3-0-0 hrs)
    • CMP1100 - Computer Applications I (3-0-0 hrs)
    • COM1020 - Workplace Communication (3-0-0 hrs)
Term 2
  • Completed the following:
    • VMR1520 - Veterinary Procedures Awareness (3-0-0 hrs)
    • VMR1530 - Reception Procedures in Veterinary Medicine (3-0-0 hrs)
    • VMR1550 - Veterinary Practice Software (3-3-0 hrs)
    • VMR1510 - Infectious Diseases and Prevention (3-0-0 hrs)
Term 3
  • Completed the following:
    • VMR2950 - Industry Practicum (1-0-0 hrs)

Career Opportunities

Olds College has a solid reputation working with employers in the industry! This directly translates into jobs for our graduates. Opportunities include, but are not limited to:

  • Veterinary practices
  • Animal shelters
  • Animal care facilities

Visit ALIS to find Occupational Profiles with current wages, industry trends and more!

ALIS Occupational Profiles

Admitted Student Information


Admitted students should be aware of occupational programs where potential for exposure to animals with disease/infection is high. Please read more about program specific Immunization Information.

Program Dates

Find out when your term start and end dates are, so that you know when you are expected to be in attendance. For more information, please review the Program Dates & Fee Schedule.

Class Registration

You will be registered into your classes automatically. This will happen approximately 1 month prior to the start-date for your program. You will be notified once you have been timetabled into your courses. You will be able to see your class schedule in your My Olds College account. If you need to make any changes to your class registration, please contact the Office of the Registrar.

Technology Recommendation

It is strongly recommended that you come to Olds College with the following technology:

  • A laptop is preferred (Mac or PC)

As part of your student accounts, all students have access to Office 365 for the duration of their time with Olds College. To access this you just need to follow these steps:

  • Go to portal.office.com
  • Enter your Olds College email address and password
  • Once logged in there is a button on the right that says "Install Office Apps"

This will give you access to the full Office suite on your computer, for both Windows and Mac based platforms.

Materials & Supplies:

Required items to be purchased before the start of your program:

  • Minimum of two sets of scrubs (can be any colour or pattern)
  • Rubber boots (we recommend a regular pair and an insulated pair)
  • Indoor shoes to be worn in hospital areas

For those in the VMR On-campus program, information on other required textbooks and any further supplies will be provided as you attend each class. All books and supplies will be available during the first few weeks of classes in the College Campus Store.

Textbook Order Form

Other Important Information:

  • Dress Code: You are required to adhere to a dress code that includes wearing scrubs and wraps in the hospital areas and laboratories, coveralls on the farm, and no revealing, torn, or dirty clothes worn during classes.

  • Time Requirements: As this programs involves learning with animals, you will be actively involved in the animal care throughout the program. This includes week long rotations in teams (including weekends) caring for our cats and dogs. Students can expect to be on rotations 5-6 times each semester (September-December and January-April).

  • Physical Program Requirements: The VMR program is physically demanding and students must be in good health and be physically capable of performing the program requirements.

  • Student Clubs: Animal Health Club

  • Immunization Requirements: This program requires specific immunization requirements. Learn More

  • Exam Invigilation: VMR Online will require you to write invigilated exams ( for a fee) at approved test centres. More information will be provided in the first week of classes.

For More Information

Our Admissions office can help navigate you through the admissions process and answer any questions you have about your program of study. 

☎ 403.556.8281
☎ 1.800.661.6537
Inquire about this program

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