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Passwords

My Olds College, Email, Moodle, Computers

Through the password management system you can unlock and change or reset your password for your My Olds College. Email, Moodle and computer logins through mypassword.oldscollege.ca.

Reset your password

Make sure to select the Reset My Password option if you do not know your current password. You will be prompted to enter your username

  • Student ID# for students
  • First initial and last name for staff

From there you can either answer your security questions or send a reset link to the personal email associated with your account.

All passwords are linked - if you change your password for one system, you change it for all Single Sign On systems (Moodle, Email, My Olds College, Computers, etc.)

    • Your passwords are for your eyes only. Don't share your password information with anyone, including IT, staff and/or faculty.
    • You may think that your Olds College work does not need protected. Remember that a lot of the systems here include personal information. This information can be used by third parties who don't necessarily have your best interests at heart. Also, we have seen some people take advantage of others on campus by using someone else's account to send nasty emails, remove files and just generally cause havoc for the other person. It has happened in the past. Please protect yourself - often this isn't just "harmless" mischief.
    • If you think (or know) that someone may have access to your account(s) - change your password(s) immediately.

  • Go to:mypassword.oldscollege.ca

    Click on Change My Password

    mypassword.oldscollege.ca - Change my password

    Enter in current active Olds College username:

    • Staff: firstInitialLastName: jdoe
    • Student: Student ID including all 0’s: 00001234.

    Enter in current password for account

  • Go to: mypassword.oldscollege.ca

    Click on Reset Password

    Enter in current active Olds College username:

    • Staff: firstInitialLastName: jdoe
    • Student: Student ID including all 0’s: 00001234.

    Answer all verification questions or click the Use Email Verification button (if secondary e-mail address is provided for your account).

  • If you enter an invalid password for your email or network account 3 times, you account will become locked. To unlock your account do the following:

    Go to:mypassword.oldscollege.ca

    Unlocking Account Screen Shot

    Click Unlock my Account

    Enter in current active Olds College username:

    • Staff: firstInitialLastName: jdoe
    • Student: Student ID including all 0’s: 00001234.

    Enter current password for account

    Current Password Screen Shot

    Answer all verification questions.

    Security Question Screenshot

    Click the Unlock your account button, your account will be unlocked if it is locked

    Not Locked Screen Shot

    If you account is not locked, the following popup window will appear:

    Screenshot Unlock Button

    If your account is locked, the following popup window will appear:

    Unlock Success Screenshot

    If you continue to experience issues with accessing your computer account, please contact Learning Commons technical support: itsupport@oldscollege.ca or 403.507.7777 or visit us in person in the Learning Commons.